Note: Automation consulting is a separate practice from our executive career service. If you are a senior leader looking for career partnership, start here.
Automation Consulting
Automate the
Manual Work
Your team's time is your most expensive resource. We audit your workflows, identify what can be automated, and build the systems that give those hours back — without needing a developer or a six-figure project budget.
What We Automate
The Workflows That Are Quietly Draining Your Team
If your team is doing it manually and it happens more than twice a week, it can probably be automated.
Lead & Client Intake
Automate the entire journey from form submission to CRM entry, follow-up email, calendar booking, and task creation. Your team gets involved only when a human decision is needed.
Reporting & Data Pipelines
Stop copying data between spreadsheets and dashboards. We build automated pipelines that pull, clean, and surface the numbers you need — daily, weekly, or in real time — without anyone touching a formula.
Email & Communication Workflows
Intelligent email triage, automated responses to common queries, follow-up sequences, and internal notifications — all triggered by context, not by someone remembering to do it.
Document Generation
Contracts, proposals, reports, and onboarding packs — generated automatically from templates when triggered by a form, CRM update, or calendar event. Consistent, fast, and error-free.
HR & Onboarding Workflows
From offer letter to day-one setup — automate the administrative work that comes with every hire. System access requests, welcome emails, 30-day check-in reminders, and more.
AI-Powered Task Automation
Go beyond simple triggers and rules. We build AI agents that can handle multi-step tasks — researching leads, summarising documents, drafting content, triaging support tickets — with context and judgement.
Our Stack
Tools We Build With
We're tool-agnostic — we pick what's right for your stack, your budget, and your team's ability to maintain it.
Our Approach
We Build What Your Team Can Actually Maintain
The graveyard of business automation is full of complex systems that nobody understands six months after the consultant left. We build for sustainability — documented, tested, and handed over with training.
- Start with a workflow audit — no assumptions
- Prioritise by time saved vs. complexity to build
- Build in your existing tools where possible
- Full documentation and team training on handover
- 30-day post-launch support included
How It Works
From Chaos to Automated in 4 Steps
A structured engagement that moves fast and delivers real ROI within weeks, not months.
Workflow Audit
Map your current workflows, identify the highest-value automation opportunities, and quantify time saved.
Design & Prioritise
Design the automation architecture and prioritise by ROI. Quick wins first, complex builds second.
Build & Test
Build automations in your existing tools, test edge cases, and run with real data before handover.
Train & Support
Full team training, documentation, and 30 days of post-launch support so nothing breaks silently.
We were spending 15 hours a week on client reporting and intake admin. Decoding Work automated the whole thing in two weeks. That's 60 hours a month back to our team — we've effectively added a full-time person without hiring.
FAQ
Common Questions
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No. We specifically build for non-technical teams. Everything is documented, and we train your team to maintain and extend the automations themselves. If something breaks, it should be obvious why and easy to fix.
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We run a structured workflow audit at the start of every engagement. We interview your team, map current processes, and score each workflow by time cost vs. complexity to automate. Highest ROI goes first — usually within the first two weeks.
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Engagements range from small one-off automation builds to broader retained consulting. We're transparent about pricing from the first call. Most clients see full ROI within the first month based on time saved.
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Both — depending on what's right for your situation. No-code tools (Make, Zapier, n8n) are faster to build and easier to maintain. When a custom integration or AI agent is needed, we build it — but we default to the simplest tool that achieves the outcome reliably.
Get a Free Workflow Audit
30 minutes. We'll map your biggest time drains and tell you exactly what can be automated — and what it's worth. No pitch, just insight.